NSW Department of Family and Community Services Learning and Development has developed a self-assessment tool for client-focussed staff from case-workers to senior management. Capabilities increase in sophistication from lower to higher position levels.
This tool is designed to help identify training and development needs for staff in community welfare-type organisations.
Best used for self-assessment and reflection, the tool is also useful as a discussion starter during supervision.
Download the FACS Capabilities Self-Assessment Template (PDF 95KB)