Emotional Intelligence and Leadership

Daniel Goleman is the guru of emotional intelligence (EI).

He has written that IQ and technical skills are important, but emotional intelligence is the sine qua non of leadership. Writing in the Harvard Business Review of 1998, Goleman listed five attributes of emotional intelligence that are known to enhance leadership effectiveness.

These are:

Self-awareness - knowing one's strengths, weaknesses, drives, values, and impact on others

Self-regulation - controlling or redirecting disruptive impulses and moods

Motivation - relishing achievement for its own sake

Empathy - understanding other people's emotional makeup

Social skill - building rapport with others to move them in desired directions

Read Goleman's HBR article. (512 KB)

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